I’m interested in taking care of my skin, but I don’t know where to start.

We offer complimentary skin care evaluations and consultations with our licensed medical Esthetician.  She will walk you through a step by step home regimen with our medical grade skin care products as well as recommend in office treatments customized for your exact skin type.  Dr. Franklin always tries to meet every guest visiting for a consultation as well as answering any of your questions and concerns.  Based on your skin type, comfort level, and personal preference we will discuss what skin care services and products will fit you and your lifestyle.

What is an Esthetician?

The official definition of Esthetician is:  “A person devoted to and professionally trained in the health and beauty of the skin.”  Our Esthetician is licensed by the state of Texas to perform all skin care treatments offered at Cosmedical Esthetics.  She strives to make your visit as personalized and pleasant as possible.

What is the difference between a Cosmetologist and an Esthetician?

A Cosmetologist is a hair care specialist, who has minimal training on skin care.  An Esthetician is a skin care specialist, who has extensive knowledge and training in the study and care of the skin, including performing medical-grade treatments.

Why do I need a consultation?

All new patients can benefit from an initial consultation, which includes a complete facial skin analysis and review of treatment options.  During the consultation you will receive a comprehensive overview of skin care services, customized specifically for your skin needs.  Our licensed Esthetician will also provide you with a customized skin care guide outlining your morning and evening product routine.

Can I have a treatment the same day as my consultation?

Yes, depending on your diagnosis and our schedule.  We always try to accommodate your schedule, and do our best to get you treated the same day as your consultation if desired.

What makes your skin care products different from the products at the department store?

The professionals at Cosmedical Esthetics personally selected the skin care products SkinCeuticals™, Revision Skin Care™, and Obagi™.  These product lines are physician formulated and can ONLY be dispensed through physician offices.  Each of these product lines are backed by scientific studies that prove their efficacy.  Nothing you can find in department or drug stores comes close to the efficacy of these products.  Each member of our staff chooses to use these products in their daily regimen.  They will be glad to give you their testimonials. 

Can I get something simple, like a facial at your office or do I have to have a laser treatment?

You can absolutely get a facial!  Our facials are not “spa” facials.  We call them “medical” facials because we use medical strength skin care products and incorporate our microdermabrasion diamond tip machine or use mild chemical peels.  During these facial treatments you do not have to change out of your clothes and your eye makeup can stay undamaged.  We customize these facial treatments to fit your needs and can be scheduled during your lunch hour.

Is laser treatment safe?

Yes!  Because the laser selectively treats the problem, the surrounding skin is not affected.  Thousands of studies and experiences have gone into each FDA approved laser system that we use, and have been improving the lives of its patients for years!  Every patient will have a different setting on the laser based on their skin type, age, health history, area of treatment, and skin needs.  We stand by our devices and services so much that our Physician and Esthetician have personally been treated with every service that we offer.

Where is your office located?

Cosmedical Esthetics is located in the three story “Medical Plaza” building directly across Garza street from the Christus Santa Rosa Hospital in New Braunfels. Our address is 598 N. Union Ave. Suite 220.  Our office is on the second floor of the Medical Plaza building in a private suite located next to Dr. Franklin’s ENT medical office.

Do you have different payment options on services?

Yes.  You have several payment options on our packaged services.  We do offer free services with your package if you choose to pay in full for your package.  We also offer Care Credit, which is a medical credit card with 0% interest!  Go to www.carecredit.com for more information.

What are Dr. Franklin’s credentials?

Dr. Franklin received his medical degree at UT Medicine – San Antonio in 1997 and completed his Otolaryngology residency there as well in 2002.  Otolaryngologists are physicians trained in the medical and surgical treatment of patients with diseases and disorders of the ears, nose, throat, head, and neck.  With his extensive knowledge in neck and facial surgery he has the expertise to perform esthetic procedures and recommend treatment regimens.